Terms & Conditions

Welcome to Anaura Shop! These Terms of Service ("Terms") outline the agreement between you and Anaura ("we," "us," or "our") regarding your use of our website ([www.anaurashop.com](http://www.anaurashop.com)) and services. By accessing or making a purchase, you agree to these Terms. Please read them carefully.  

1. General Terms  
- Eligibility: You must be at least the age of majority in your jurisdiction to use our services.  
- Acceptance: By using our site, you confirm acceptance of these Terms and our policies (including Privacy Policy and Returns Policy).  
- Updates: We may modify these Terms at any time. Continued use after changes constitutes acceptance.  

2. Use of Our Website  
- Permitted Use: Our website is for personal, non-commercial use only.  
- Prohibited Activities: You agree not to:  
  - Violate any laws (including copyright or privacy laws).  
  - Introduce malware, spam, or disruptive code.  
  - Misrepresent your identity or misuse our services.  
- Account Security: Keep your login details confidential. Notify us immediately of unauthorized use.  

 

3. Product Information & Orders  
- Accuracy: We strive for accurate product descriptions, colors, and pricing, but errors may occur.  
- Changes: Prices, availability, and promotions are subject to change without notice.  
- Order Acceptance: We reserve the right to refuse or cancel orders (e.g., for pricing errors or suspicious activity).  

4. Payments & Billing  
- Payment Methods: We use Razorpay, a PCI-DSS compliant gateway. Card details are encrypted and never stored.  
- Billing Errors: Contact us immediately at mail2anaura@gmail.com for billing disputes.  

5. Third-Party Services  
- Links: Our site may link to third-party services (e.g., payment processors). Their terms govern your use.  
- Tools: Optional third-party tools (e.g., sizing guides) are used at your discretion.  

6. User Content  
- Submissions: Comments, reviews, or creative ideas ("Content") you submit may be used by us without compensation.  
- Standards: Content must not violate others’ rights or contain harmful/illegal material.  

7. Disclaimers & Limitations*  
- Service Availability: We do not guarantee uninterrupted or error-free access.  
- Product Use: Products are provided "as is." We are not liable for misuse or unforeseen outcomes.  
- Liability Cap: To the fullest extent permitted by law, our liability is limited to the order value.  

8. Indemnification  
You agree to compensate us for losses arising from your breach of these Terms or misuse of our services.  

9. Governing Law & Disputes  
These Terms are governed by Indian law, with jurisdiction in Delhi.  

10. Contact Us  
For questions or concerns:  
- Email: *mail2anaura@gmail.com*  
- Mail:  
  Anaura  
  101, Ram Nagar Extn., Krishna Nagar  
  Delhi, India (110051)  

Thank you for choosing Anaura Shop! We’re committed to providing a transparent and enjoyable shopping experience.